About Us
Your property is often your biggest asset, so choosing the right letting agent is important, so here are the main reasons to choose Castle Estates South Manchester:
Why choose us?
1. We offer great value and cost less
Our fee structure is flexible depending on the level of service you want. We offer free valuation, no upfront cost and of course if there’s no let, there’s no fee.
2. We focus single-mindedly on letting your property
We don’t sell homes and we don’t sell or let commercial premises – we are solely focussed on letting and managing residential property – this ensures you always get the A team, our efforts don’t get sidetracked or diluted.
3. We’re members of Propertymark for your security
Being a licensed Propertymark agent means that we abide by the codes of practice of Propertymark, that we hold your money in a separate client account, that your money is protected by the Client Money Protection Scheme and that we have Professional Indemnity Insurance. And above all it means you will be dealing with qualified and trained lettings professionals.
4. We’re small, so able to offer superb service levels
We are an independent agency, locally owned and managed. Hence we are under no pressure to hit company targets, we can focus on building long term relationships with you, our landlords. We pride ourselves in our in depth local knowledge and in tailoring our service to your individual needs: we work when it works for you, including evenings and weekends.
5. Despite being small we have great back up from a large network
Castle Estates used to be a franchise operation, one of the UKs largest national lettings agents. Whilst we now all operate as independent businesses we still benefit from the support of an extensive network. This means we have extensive legal, training and marketing support behind us, always providing up-to-date agreements and legal paperwork. As an organisationCastle Estates has over 25 years of lettings and management experience.
6. We are the preferred choice for the UK’s best companies
We work closely with the UK’s largest corporate management agency who lets thousands of properties for blue-chip companies like Barclays, HSBC, Vodafone, Boots, Pizza Hut and Tesco.
7. Leading edge marketing to find you good tenants
Marketing property has changed dramatically, with 99% of tenants searching for property online. Whilst we have our offices in BramhallVillage, we are primarily web based and maximise our online advertising. We can start marketing immediately after your instruction, often within a few hours of viewing your property for the first time.
8. Excellent presentation of your property to attract tenants
Marketing your property online includes as a standard multiple colour photos , location maps and detailed descriptions of your property. And of course we give you advice on how to best present your property ‘live’ when prospective tenants come to view it for the first time.
9. Our extra service benefits
We treat tenants with respect, from experience we find that happy tenants make better tenants. We carry out detailed inventories and regular inspections help to protect you and your property. We promise to deliver a quick response & an efficient service and will always be on hand to give you honest advice. Please see our complaints procedure here.
100%
Customer Satisfaction
Your satisfaction is our success
We pride ourselves on achieving a 100% customer satisfaction rate. Our team of dedicated professionals works tirelessly to ensure that every client’s experience is nothing short of exceptional.
At our agency, your satisfaction is our success.
Testimonials
The staff at Castle Estates have provided a friendly, efficient and comprehensive letting and property management service. Their ability to manage both the property and the tenants has led to a hassle free experience, which has exceeded my expectations. I have no hesitation in recommending their service
Mrs D (Managed Landlord)
You became my agent after you took over my then agent over 5 years ago. Since then, I have found your service to be exemplary in every way. You have handled the few changes of tenant in a most professional way with the minimum of void period. You show up the level of service I receive from agents I use for properties in other areas of the country and if you were national, I would use you for every one. Thank you and keep up the good work.
Mr B (Managed Landlord)
We have found Castle Estates to be very professional and quick to respond to any questions or needs we have had. The personnel are friendly and knowledgeable. The intake process for us was very thorough and we felt like we were in capable hands.
Mr and Mrs A (Managed Tenants)
I have found the staff at Castle Estates a pleasure to deal with and the apartment I have leased has been excellently maintained and is part of a development which is managed to the highest standard. I am delighted to recommend Castle Estates and hope that all its Clients enjoy an experience similar to mine
Mr A (Managed Tenant)
Castle Estates are so much better to deal with than any other agent we’ve used in the past. The difference is night and day! From the viewing through to getting the keys the process has been fantastic. Having met everyone when picking the keys up I feel comfortable the staff have our best interests at heart and look forward to being a managed tenant with Castle Estates for a long time to come
Mr M (Managed Tenant)
I want to thank you both, you have been a pleasure to deal with over the last year and lot more helpful than previous estate agents we have used.
Mr B & Miss J (Managed Tenants)
Meet the team
Each member of our team brings their unique expertise and passion to the table, united by a common goal: to help you navigate your property journey with ease and confidence.
From our knowledgeable estate agents to our diligent support staff, we’re all committed to providing you with exceptional service.
